- Frequently Asked
- What is the free
shipping and how do I qualify for it?
- We are proud to say that
IranianMovies.com is the only website that offer FREE
SHIPPING worldwide to its customers, when you order 10 or
more items. As long as you purchase 10 cds or dvds or a
mixture of cds and dvds, you don't pay anything for
shipping. Just remember, that volume baskets or CD Boxsets
with more than 1 CD or DVD in them, count ONLY as one item.
During the checkout, you are given a choice for free
shipping by ground to USA customers and of course by Air to
our international customers. Our international customers
must really take advantage of this great offer, because to
ship 10 cds or dvds internationally cost about $40 nowadays!
- How do I get a
Free CD or DVD? Can I choose my Free gift myself?
- We show our appreciation
to our customers by giving them a Free CD or DVD as gift
when they order at least $30 or more from our website.
During the checkout process, our server checks to see if
your total order (before shipping) is equal or greater than
$30 and if it is, you will see a list of 10 to 15 CDs and
DVDs and you can pick of them to be added to your order
How many products do
you currently have?
IranianMovies.com with over 3000 Persian CDs, DVDs, and
CDROMS is the largest distributor of Iranian audio and visual
products on the Internet. We constantly add more new items
to this site.
Do you ship everywhere?
We serve customers worldwide except Iran and a few other
countries that credit cards are not common. Due to postal
restriction on music CDs and DVDs in Iran, we are currently
unable to ship merchandise to Iran. Most other countries
What is the format of
the DVDs you are selling?
Our DVDs are NTSC format. However, they play in all countries.
We have been selling our DVDs to customers to all parts of the
world since 2003 and so far we have not heard from any customer
having problems watching our DVDs.
- What is the
quality of your DVDs?
- It depends on the title.
We do our best to find and offer to our customers the
highest quality DVDs possible. However, since most of the
Persian movies made in Iran, never get officially released
in USA, we buy the imported versions or copied versions from distributors in
California. The imported versions, do not have the best
picture quality but since there are no other alternatives,
we offer them on our site but usually at a lower price.
If a DVD is officially released in USA, we carry them in our
store and you can order them usually for a few dollars more. Movies made prior to 1979 are usually in black
and white and have average quality.
Is my information safe?
Absolutely. All your information is completely private;
IranianMovies.com will never share the information you
provide with anyone. We use the latest Internet encryption
technology to encode your data during transmission, so using
your credit card is 100& safe and secure.
How do your prices compare to other stores and websites?
We meet and beat any advertised prices regarding Iranian CDs,
DVDs and CD ROMs. We offer the lowest prices on
all items due to our huge purchasing power. We do our best to
offer the best quality products at the lowest prices.
What is the best way to shop at IranianMovies.com?
There are two main ways to shop on our site: searching and
browsing. If you know what you want, the fastest way to find it
is to do a
search. Just type in the artist's name or movie title or
director's name in the Search box. You can also browse our site
by clicking on the Products
section you are interested in. You may place your order
online or Fax your order to 1-949-498-2723
How do I keep track of my items while shopping?
Just click on
icon. You'll see the items you've added to your cart. You can
easily remove items or change quantities there.
How are items shipped?
Items are shipped within 24-48 hours after you place your order,
unless otherwise contacted. Orders may be shipped via the U.S.
Postal Service or by other acceptable means to deliver your
product within the promised delivery date. See our
Shipping Methods and Rates for more information.
Can people outside the United States order from
Yes, we can ship virtually anywhere. Please see our
Shipping & Handling
section for pricing information.
How do I track my order?
Currently, we do not send out emails when we are shipping your
order to you. If you do not receive your order within the
specified time, contact our tracking department by calling
1-949-498-2081 or email us at email@example.com
What payment options are available?
We accepts Visa, MasterCard, American Express, and Paypal.
You may also pay by check or money order. If you live
outside of USA and do not have a credit card or Paypal account, you
can send your money to us using
http://www.westernunion.com . If you want to send it via
these two companies, email us first so we can quote you the
total amount you need to send.
Does IranianMovies.com charge sales tax?
Only on items shipped to California, ( 8%)
When is my credit card charged for an order?
Your credit card is charged immediately through
gateway and we ship your merchandise to you within 48 hours.
Orders coming from out of USA may take up to 2 days before they
are shipped out. It usually takes 7-15 days for items to
be delivered to customers outside of USA depending on your
Can I return items for a refund?
If you are not happy with your purchase because the CD or DVD
was broken or defective, you can return it to us (at our cost)
and we will exchange them for you free of charge. If you decide
to return your purchases unopened and in the original condition
we can issue you a full store credit toward purchasing other
items from our site or we can issue you a full refund minus 15%
restocking fee. If you open the CD or DVD, and there was
nothing wrong with them, then the sale is final and we don't
accept returns. See our
Return Policy for
Are your DVDs available in my country's format?
All of our DVDs are NTSC American format, region 0 and that
means it should play worldwide.
How do I listen to product samples?
You will need the latest version of the Real Audio Player or
Windows Media Player to
listen to any of our samples.